- Can I upgrade the plan at any time?
- Yes, you can. The price for that month is pro-rated and auto-computed. Upon payment, you can use the upgraded plans immediately.
- Can I downgrade the plan at any time?
- Yes, you can downgrade. You will be downgraded to the lower plan at the end of your monthly/annual subscription.
- Can I cancel the plan at any time?
- If there is something that we can improve, let us know before you cancel please. If you want to cancel, you can do so at any time and your subscription will not be renewed at the end of your current billing period.
- What is bring your own OpenAI keys?
- 'Bring Your Own OpenAI Keys' (BYOK) for a SaaS product refers to a model where users or customers of the SaaS application provide their own API keys for OpenAI's services, such as GPT models.
- Benefits of bring your own OpenAI keys?
- You can manage your own API costs directly, without hidden or bundled fees from the SaaS provider. And we will be adding more AI providers in the future so you can choose which one you like.
- Are my keys safe?
- Yes, your keys are safe, encrypted and saved in your local browser storage.
- Is there a refund policy?
- Yes, we have a refund policy. If you're not satisfied, you can request a refund within 7 days of your purchase. Tell us how we can improve so we can sleep well knowing the reasons why.
- What happens in the event of payment problems or failure?
- Don't worry, inform us so we can help you to check the payment status.
- Do subscriptions renew automatically?
- Yes. The billing will happen every month or year. You will be invoiced by Lemon Squeezy.
- How much storage space do I get
- Currently, you can store more than 50MB on our platform. More storage plans will be introduce in future.
- Do you have custom plan for enterprise?
- Yes, we do. If you need custom plans for a larger volume, contact us.
- Billing Company Name on Invoice
- The billing company name on your invoice will be INFIGARO PTE. LTD.